The mission statements is set out as a general principal to guide the operation of MRTA during the fiscal year 2017-2022 that will assist the organisation in achieving its communicated vision.

1. Proceed in expanding the metro connecting systems.
2. Continually develop related business (non-core) in response to the needs of the citizen as well as the government’s policy.
3. Enhance customer experience.
4. Proceed to become an organization with high efficiency under good governance.
5. Create a culture that value learning and knowledge expansion.
6. Create a learning center that focuses on mass rapid transit.